"The morning of your haircut, don't shampoo in the shower. Come in with your hair as natural as possible. This way, we have a better idea of what we're dealing with."
"Yes, it's ok to be on your phone at the barbershop, but keep it short. Or better yet, just text that important message. No one wants to hear your lengthy conversations—especially other patrons."
Asking For Help
"Don't be embarrassed to bring in a photo of a style you'd like to try. It's an awesome way of giving us a sense of what you want. Honestly, it's way better than sitting in a chair clueless, because if you don't know what you want, how would your barber?"
"It's a barbershop and we are guys. For the most part, I don't think anything is off limits. At the end of the day, they're just words and if you can't handle it, go to a salon. One of my favorite things about where I work is the conversation with the people who come into the shop."
"If you like the cut and want to build a good relationship with your barber, a good tip is really appreciated and trust me, he'll remember you. I really don't think a specific percentage works in this situation. To me, anything $10 and over is considered really good."